Terms of service
k Maki & C.A Sano T/A Masa Matcha (ABN 95 203 211 502)
effective date: 1/03/2025
These Terms of Service ("Terms") govern your use of the website located at masamatcha.com (the "Website") and all associated services provided by K MAKI & C.A SANO T/A MASA MATCHA (ABN 95 203 211 502) ("we," "our," or "us"). By accessing or using the Website, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Website.
1. Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference into these Terms. If you do not agree with these Terms, please refrain from using the Website.
2. Changes to Terms
We reserve the right to modify, update, or change these Terms at any time without notice. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. It is your responsibility to review these Terms periodically to ensure you are aware of any changes. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.
3. Access to the Website
(a) Account Registration: Some features of the Website may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to maintain the accuracy of such information.
(b) Access Rights: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Website solely for personal and lawful purposes in accordance with these Terms.
4. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You shall not:
(a) Violate any applicable local, state, national, or international law or regulation; (b) Engage in any activity that interferes with or disrupts the operation of the Website; (c) Attempt to gain unauthorised access to any part of the Website or any systems or networks connected to the Website; (d) Use the Website for any fraudulent or malicious activities; (e) Use automated systems, including "bots" or "scrapers," to access or extract data from the Website.
5. Products and Services
(a) Product Information: We make reasonable efforts to ensure the accuracy of the information about our products listed on the Website. However, we do not warrant that such information is complete, accurate, or current. We reserve the right to correct errors, inaccuracies, or omissions and to change or update product information at any time without prior notice.
(b) Orders: By placing an order through the Website, you offer to purchase the products subject to these Terms. We reserve the right to accept or decline any order for any reason, including product availability or pricing errors.
6. Payment
(a) Pricing: All prices listed on the Website are in Australian Dollars (AUD) and are exclusive of taxes, shipping, and handling charges unless otherwise stated.
(b) Payment Methods: We accept payment via various methods as specified on the Website, including credit and debit cards. You agree to provide accurate and complete payment information when placing an order.
7. Shipping and Delivery
(a) Shipping Policy: Shipping and handling fees will be calculated and displayed at checkout. We strive to ship your order as promptly as possible; however, delivery times may vary depending on your location.
(b) Risk of Loss: The risk of loss and title for products purchased from the Website pass to you once we have delivered the products to the carrier. However, your statutory rights under Australian Consumer Law remain unaffected, including any rights to a remedy (such as a refund, repair, or replacement) if the products are lost or damaged during delivery.
8. Returns and Refunds
Please refer to our returns Policy for detailed information about returns, exchanges, and refunds. In the event of a conflict between these Terms and the Return and Refund Policy, these Terms shall prevail.
9. Intellectual Property
(a) Ownership: All content on the Website, including text, graphics, logos, images, videos, and software, is the property of K MAKI & C.A SANO T/A MASA MATCHA or its licensors and is protected by copyright, trademark, and other intellectual property laws.
(b) License: You may use the Website and its content solely for personal, non-commercial purposes. Any unauthorised use, including reproduction, distribution, or modification of content from the Website, is prohibited.
10. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please read the Privacy Policy carefully before using the Website.
11. Disclaimers and Limitation of Liability
(a) No Warranty: The Website and all content, products, and services provided on the Website are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
(b) Limitation of Liability: To the fullest extent permitted by applicable law, K MAKI & C.A SANO T/A MASA MATCHA shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Website or any products or services obtained through the Website.
12. Indemnification
You agree to indemnify, defend, and hold harmless K MAKI & C.A SANO T/A MASA MATCHA, its affiliates, employees, agents, and representatives from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Queensland for the resolution of any disputes arising out of or relating to these Terms.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and K MAKI & C.A SANO T/A MASA MATCHA concerning your use of the Website.
16. Contact Information
If you have any questions about these Terms, please contact us at:
masa matcha
Email: hello@masamatcha.com
Website: masamatcha.com